FAQs

What Brand of shirts do we use? 

Our toddler, youth and adult sizes will most likely be Bella+Canvas brand tees. Bella & Canvas is our go-to first choice brand in our shop. We use Rabbit Skin brand tees for our infant bodysuits and tees. Sometimes we use Gildan as well. 

Our Sublimated Design tees will often be a different brand because they are on a 100% poly blend. Some brands we use currently for sublimated designs include: Always Blanks, Next Level, Jerzees and Sub and Gildan.

Custom tees colors may also be a different brand but rest assured we make sure that the shirts we use are of great quality and super soft! 

Due to covid 19, there have been a lot of sizes and colors of tees that are either out of stock or shipping times extended. If this happens, you may receive another brand of t-shirt for your order but rest assured that we make sure all the shirts we use are comfortable and soft! If I do happen to send you another brand or an off color tee option then what we usually use, I will contact you. 

Our sweatshirts we have been using as limited edition and custom / preorder option in the shop may be either Gildan or Bella & Canvas. We also use Port Company for our sublimation designed hoodies. Kids sweatshirts may be in Rabbit Skin, Gildan or Hanes. 

The face masks that we use are gildan and adult sizes. 

Questions on brands for each individual item, see the individual listing or message me directly! 

Sizing?

All of our t-shirts are UNISEX fit. I suggest sticking with your normal size however if you would like a more fitted tee, then size down. 

Sweatshirts are Unisex Fit. They do run large. 

Our racerback tank tops are women's fitted with a small flare at the bottom. I highly suggest SIZING UP for a more loose and comfortable feel. 

Youth sizes are as follows:
Small 6-8
Medium 10-12
Large 14-16

If you are still questioning sizing, contact me and I will be happy to send you shirt measurements. 

The face masks we provide in the shop are all ADULT SIZES and reusable. 

I'm interested in a large bulk order, how do I order? 

If you are interested in placing a large or bulk order (6+), specifically custom then I ask that you please email me prior to placing your order at ohmyjeezdesigns@gmail.com and we will go from there. 

What kind of t-shirt designs / prints do you provide in your shop? 

Currently the majority of our t-shirt designs are in Heat Transfer Vinyl. However we are slowly branching out into new and exciting ways of bringing designs to your shirts. We also offer some screen printing and sublimated designs in the shop. Large bulk orders may be done in screen printing. 

I found a pre-designed tee that I love but I want it on a different color tee then what you provide, how can I do that? 

If you are interested in getting one of our designs on a custom color tee, then I ask that you please purchase the CUSTOM t-shirt / tank listing and choose 'custom color' option, your size, quantity, and then write in the NOTES BOX what design you would like on your tee. 

I really want a custom sweatshirt, can you make this? 

Unless the Custom Sweatshirt listing is activated ... I am currently only taking purchases for custom sweatshirts through message or email. Sometimes our custom sweatshirt listing will be available in the shop, but if it is not and you are interested and want more details, please email me and we can talk about your custom sweatshirt options! 

Do you gift wrap? 

Please write in the NOTES BOX or contact me if you are interested in gift wrapping for your order. I can provide a very simple gift wrap to your order before shipping. 

When will my order ship? 

All orders are handmade and made to order. My current turn around time is 5-7 days for pre-designed tees and up to 2+ weeks for custom and bulk orders. I work hard to make sure to get every order out as quickly as I can. If you are wanting to rush your order please purchase the appropriate shipping method and contact me so I can do my best to make your order a priority! 

*Turn around time on pre-orders are currently 2 to 2.5 weeks. Make sure you are keeping my turn around time in mind when you order before a holiday! 

OMJ is not responsible for any delays that may occur with the postal system. If your item is delayed or becomes lost in the mail, please contact me and we will go from there. 

How do I track my order? 

Please check your order confirmation email for a tracking number. If you do not receive an email, contact me via email, here or on social media. 

OMJ is not responsible for any delays, damage or missing items within the postal system (once it leaves OMJ and is in the post office hands). If there is a problem, please contact me directly and we will work something out. 

What is OMJ's return policy? 

We do not accept returns however please contact me via email with any concerns with your order and I will be happy to work something out with you! 

What is the best way to care / wash my shirt? 

To care for your vinyl, screen print, and/or sublimated shirt, it is best to wash your shirt inside out in cold water and hang dry or tumble low heat. Do not iron directly on the vinyl design. OMJ is not responsible for any damage your shirt receives from your washer or dryer. 

Face Masks and Totes: It is best to hand wash or Wash in cold water and hang dry. Do not iron directly on the design. 

Do you offer a Military Discount? 

We are a military family and of course we offer a military discount. Our military discount is 15% OFF your order. Please contact me to receive your discount code. 

Any further questions:

Email me at ohmyjeezdesigns@gmail.com or contact me on Instagram or Facebook @shop.ohmyjeez